The shipping charge for the United Kingdom is 5.00 pounds.
The delivery time is 48 to 72 hours, depending on the location in the United Kingdom.
Returns
Do you wish to return the product? If so, please contact our customer services department. We
request that you state the reason for the return in your email:
- you are dissatisfied with the product or you have ordered too many articles. As soon as the goods
have been returned to us we will refund your payment. The shipping charges are for your
account.
- The product was damaged when you received it. As soon as the goods have been returned to us
we will send you a replacement product. If you do not wish to receive a replacement, please
indicate this in the return form. In that case we will refund your payment. The shipping charges
are for Birth Alarm's account.
Always state the order number and your details in the email so that we can quickly and efficiently
process your request. We regret that we are unable to guarantee the payment obligation if your
return is not in keeping with the conditions or takes place without notification.
Repairs
Birth Alarms are covered by a 3 year product guarantee. The malfunction rate of Birth Alarm
devices is extremely low. However if the device shows any defects within the guarantee period it
will be repaired free of charge under the guarantee conditions. For this purpose please contact
our customers services department and report the repair by email. The shipping costs to
Gallagher Europe are for your account: we will return the repaired device to you free of charge.
If the defect is not covered by the guarantee, you should also state this in an email to our
customer services department.